Health Care Worker Instructions
Orientation to Emergency Department Virtual Tools
using your device to video Call & Text Patients
Isolation Room Body Camera Instructions
Virtual Family Visits & Vigils
Under Construction – check back soon
Send Pre-Written MessageS
- Press “Signal”
- Press “Patient Messages”
- Scroll until you find the message you want
- Press and hold the message
- Press the forward button at the top right of the screen
- Press patient’s name
- If the patient’s name does not appear:
- Press and hold the magnifying glass at the top right of the screen for a moment, then let it go
- Type the patient’s number
- Press “New message To”
- You might see “Enable Signal for SMS” for a moment, but as soon as Signal finds the patient, the screen will change to the conversation window. If it does not, go back and check you entered the number correctly.
- If the patient’s name does not appear:
- Press Blue Send Arrow (right side screen)
Make a Video Call
- Press patient’s name
- If the patient’s name does not appear, first send them the “Video Call Request” prewritten message. After they accept and reply, you will be able to call.
- Press video icon
- Press “Start Call”