COMBINED VIRTUAL & IN-PERSON ED PILOT PROJECT

Orientation to Emergency Department Virtual Tools

using your device to video Call & Text Patients

Isolation Room Body Camera Instructions

Pilot Project Enrolment & Consent

Authorizing patients to distance from the waiting area

Virtual Family Visits & Vigils  

Under Construction – check back soon

VIrtual discharges

Send Pre-Written MessageS

• Press “Signal”
• Press “Patient Messages”
• Scroll until you find the message you want
• Press and hold the message
• Press the forward button at the top right of the screen
• Press patient’s name
  • If the patient’s name does not appear:
    • Press and hold the magnifying glass at the top right of the screen for a moment, then let it go
    • Type the patient’s number
    • Press “New message To”
    • You might see “Enable Signal for SMS” for a moment, but as soon as Signal finds the patient,  the screen will change to the conversation window. If it does not, go back and check you entered the number correctly.
• Press Blue Send Arrow (right side screen)

Make a Video Call

• Press patient’s name
  • If the patient’s name does not appear, first send them the “Video Call Request” prewritten message. After they accept and reply, you will be able to call.
• Press video icon
• Press “Start Call”